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Responsable de Atención al Cliente/Administración


Lead Customer Service/Admin – Warehouse
Localización: Franklin Park, IL
Pay: $22.00 to $25.00 (depending on experience)
Schedule: 8:00am to 4:30pm
Type: Temp to hire
Requirements:  Resume / Interview / Background Check / Authorization to work in the United States

Our client is a global third-party logistics provider (3PL) specializing in supply chain solutions for international freight forwarding, warehousing, and distribution. 

Resumen del trabajo:
Our client is seeking a reliable and detail-oriented Customer Service / Admin for their warehouse to support their day-to-day warehouse operations. The ideal candidate will have experience in logistics, shipping & receiving, and general warehouse duties within a 3PL environment.
Responsabilidades:
  • Process shipping and receiving documents accurately (BOLs, packing lists, invoices)
  • Perform data entry and maintain inventory records using WMS or ERP systems
  • Communicate with carriers, vendors, and clients regarding shipments and deliveries
  • Coordinate with warehouse staff to ensure timely order fulfillment
  • Generate labels, shipping documents, and other clerical paperwork
  • Monitor incoming and outgoing inventory and report discrepancies
  • Support customer service inquiries regarding orders or inventory status
  • Maintain organized records of warehouse transactions
  • Assist in general office duties including filing, scanning, and email correspondence
  • Follow company procedures and safety guidelines
Cualificaciones:
  • 3 years of warehouse clerk, shipping/receiving, or logistics office experience
  • Experience with warehouse management systems (WMS) and Microsoft Office
  • Strong attention to detail and organizational skills
  • Comfortable working in both office and warehouse environments
  • Excellent communication skills (verbal and written)
  • Bilingual (English/Spanish) is a plus
Requisitos:
  • Prior experience in a warehouse or logistics environment (3PL preferred)
  • Good communication skills
  • Microsoft Office skills; experience with WMS a plus
  • Strong attention to detail and ability to work independently
  • Bilingüe (inglés/español).

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